Enterprise · Healthcare · UX Case Study
Provider Appointments Worklist
Redesigning the Appointments Worklist for Providers & Front-Desk Teams
Role
Senior UX Designer
Year
2026
Tools
Figma, Claude
Redesigning a healthcare EHR's provider appointments worklist — turning a flat, undifferentiated patient list into a prioritized, scannable view for providers and front-desk teams.
The Problem
Providers and front-desk teams worked from a flat, undifferentiated appointments list with no sense of priority — making it hard to spot who needed attention first across a busy day.
The Solution
Redesigned the worklist into a prioritized, status-aware view with clear filtering by appointment state, giving providers and front-desk staff a faster way to triage their day.
The Outcome
Delivered a prioritized provider appointments experience that replaces a flat patient list with a clear, status-driven worklist.